Noman Zia — IT Officer · Systems Developer

Who I Am

About Me

I'm an IT leader and engineer with a specialised focus on Cyber Security and high-security infrastructure management. Currently leading IT operations at Western Plains Correctional Centre, I manage the critical intersection of enterprise networking, rigorous digital forensics, and AI-driven innovation.

From developing enterprise-level automation tools to building autonomous robotic systems, I'm dedicated to creating secure and resilient technical ecosystems. My approach bridges the gap between robust infrastructure and intelligent software solutions.

Holding a Master's in IT & Systems from Victoria University and the Microsoft Azure AI-102 certification, I combine academic depth with hands-on field experience across correctional facilities, corporate ICT, and independent development.

Get In Touch → View Experience

🛡️

Cyber Security

Digital forensics, threat mitigation & 100% compliance

☁️

Cloud & Infra

Azure, AWS, AD Manager & MS 365 Administration

🤖

AI & Automation

AI deployment, robotics & workflow automation

📱

App Development

Flutter, Android, Python & full-stack systems

What I Do

Technical Expertise

Four core domains, each backed by real-world deployment and professional certification.

🌐

Infrastructure & Networking

// enterprise systems

Active Directory AD Manager Microsoft 365 Admin Azure Cloud AWS Cloud Network Hardening L3 Support

🔐

Security & Compliance

// forensics & risk management

Digital Forensics PC Auditing Email Auditing Drive Auditing Threat Mitigation Vulnerability Assessment Security Compliance ITIL 4 Framework

🤖

Software & AI Development

// code & intelligence

Flutter / Dart Android Studio Python Java PHP SQL JavaScript AI Model Deployment Full-Stack Dev

⚙️

Engineering & DevOps

// systems & automation

Git / GitHub IoT Systems Raspberry Pi Automation Logic Robotics Hardware Lifecycle Firebase

Career

Work Experience

Hands-on leadership in high-security environments, enterprise ICT, systems engineering, and customer-facing operations.

Information Technology Officer

● Current Role

Western Plains Correctional Centre (WPCC)

📅 23 September 2025 — Present 📍 Geelong, VIC, Australia

Leadership: Lead the IT department managing networking, auditing, and high-security infrastructure for facility staff and the inmate population.
Enterprise Admin: Oversee Active Directory (AD Manager) and MS 365 environments, managing identity and access for a complex, multi-tier organisation.
Digital Forensics: Execute critical auditing of prisoner communications including emails, personal drives, and hardware activity, ensuring 100% security compliance.
Support: Provide comprehensive hardware and software support, managing all technical escalations and facility-wide troubleshooting.
Internal Innovation: Designed and deployed the "Print Request Tracker" app to digitalise and automate administrative workflows.

ICT Support Engineer

📍 Australia

L2/L3 Support: Delivered advanced ICT support and network configurations across diverse business environments and client sites, resolving escalated technical issues efficiently.
Network Administration: Configured and maintained LAN/WAN infrastructure, managed routers, switches, and firewalls to ensure optimal network performance and security.
System Administration: Installed, configured, and maintained operating systems, software applications, and business productivity tools across multi-platform environments.
User & Access Management: Managed user accounts, permissions, and access controls through Active Directory and Microsoft 365, ensuring secure and compliant identity management.
Endpoint Management: Deployed, configured, and maintained workstations, laptops, printers, and peripheral devices; managed hardware asset inventory and lifecycle planning.
Security & Patching: Applied regular security patches, software updates, and antivirus policies to protect client systems from emerging threats and vulnerabilities.
Backup & Recovery: Implemented and monitored system backup procedures and disaster recovery plans to ensure business continuity for critical client operations.
Documentation: Created and maintained technical documentation including IT procedures, network diagrams, incident reports, and knowledge base articles for client environments.
Vendor Coordination: Liaised with third-party vendors and ISPs for hardware procurement, software licensing, and service escalations to ensure SLA compliance.

Customer Service Representative

📍 Australia

Customer Service: Delivered friendly, efficient, and professional service to a high volume of customers daily, consistently ensuring a positive in-store experience.
Point of Sale Operations: Operated POS systems accurately, processed cash, card, and digital transactions, and managed end-of-shift cash reconciliation with zero discrepancy.
Store Operations: Maintained store cleanliness, organised product displays, managed stock replenishment, and monitored fuel inventory levels in compliance with operational standards.
Safety & Compliance: Adhered to strict safety, health, and fuel handling regulations, ensuring a safe environment for customers and staff at all times.
Problem Resolution: Handled customer complaints and queries calmly and professionally, demonstrating strong communication and conflict resolution skills under pressure.
Team Collaboration: Worked effectively within a fast-paced team environment, supporting colleagues during peak periods to maintain service quality and operational efficiency.

What I've Built

Featured Projects

From intelligent home security systems to autonomous robotics, real solutions built with real tech.

PROJECT 01 / 04

🏠🔒 Smart Home & Security System

A full-stack security ecosystem with real-time live footage monitoring via a custom Android app. PHP & SQL manage data on the backend, while Python drives all hardware logic and IoT automation via Raspberry Pi.

Python PHP SQL Android Raspberry Pi IoT

PROJECT 02 / 04

🏭🛍️ GravixEdge Web Platform

Founded and built GravixEdge, a professional B2B e-commerce platform for custom sportswear manufacturing and distribution. As founder, I designed the business model and personally engineered the full platform, including product configurators, order management, and a supplier portal.

Founder Full-Stack PHP SQL JavaScript B2B E-Commerce

PROJECT 03 / 04

🤖🦾 Autonomous Robotics System

Python-based autonomous robotic systems on Raspberry Pi, implementing logic-driven movement algorithms, real-time obstacle avoidance, and sensor integration for both a robotic arm and an autonomous vehicle.

Python Raspberry Pi Robotics Sensors IoT

PROJECT 04 / 04

📱💸 HouseSplit App

A high-performance mobile utility for automated household expense management. Built with Flutter and Firebase, featuring real-time syncing, intelligent expense splitting, and detailed spending analytics.

Flutter Dart Firebase Mobile Real-time DB

Credentials